Privacy Policy

Effective Date: February 17, 2026

1.Who we are

English Explorers is operated by Daniel Meza and is based in Lausanne, Switzerland.

English Explorers provides private and small-group English language instruction in Lausanne and online worldwide.

For any privacy-related questions, please contact:
Email: hello@englishexplorers.world

This Privacy Policy complies with applicable Swiss data protection law (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. What Personal Data We Collect

Things you create or provide to us

We may collect the following types of personal data:

 

Contact & Booking Information

  • Full name

  • Email address

  • Phone number

  • Booking details (lesson date, time, service selected)

  • Information provided in contact or booking forms

Educational Information

To provide personalized instruction, we may maintain:

  • Lesson notes

  • Language assessments

  • Progress records

  • Attendance records

  • Homework and assignment tracking

These records are used solely for educational purposes.

 

Payment Information

Payments may be made via:

  • Cash

  • Bank transfer

  • TWINT

  • Stripe

  • PayPal

  • Wise

English Explorers does not store full credit card details. Payment processing is handled securely by the respective financial provider.

 

Technical Data

When you visit the website, certain technical data may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

3. How We Collect Data

Personal data is collected when you:

  • Book a lesson online (via Booknetic or similar booking system)

  • Contact us through the website

  • Communicate via email or phone

  • Engage in lessons and educational activities

  • Visit the website (via cookies and analytics tools)

4. Why We Process Your Data

We process personal data to:

  • Schedule and manage lessons

  • Communicate with students or parents

  • Provide personalized instruction

  • Process payments

  • Maintain internal records

  • Improve website functionality and performance

  • Comply with legal and accounting obligations

We do not sell personal data to third parties.

5. Legal Basis for Processing

Under applicable data protection laws, we process personal data based on:

 

  • Your consent (e.g., submitting a contact or booking form)

  • Performance of a contract (e.g., providing English lessons)

  • Legitimate interests (e.g., maintaining records, ensuring website security)

  • Legal obligations (e.g., Swiss accounting requirements)

6. Students Under 18

For students under 18 years of age:

  • Lesson bookings must be made or authorized by a parent or legal guardian.

  • Personal data of minors is processed only for the purpose of providing educational services.

Parents or legal guardians may request access to or deletion of their child’s data at any time.

7. Third-Party Services

To operate the website and provide services, we may use trusted third-party providers, including:

  • Booknetic (lesson booking management)

  • Google Workspace / Google Drive (email and secure storage of materials)

  • Stripe, PayPal, TWINT, Wise, or banking institutions (payment processing)

  • Hosting provider (website infrastructure)

  • Google Analytics (website traffic analysis)

These providers process data in accordance with their own privacy policies and applicable data protection laws.

8. Google Analytics

This website may use Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies to analyze how visitors use the website. Information generated by cookies (including IP address) may be transmitted to and stored by Google on servers outside Switzerland or the EU.

You may disable cookies through your browser settings at any time.

Google Analytics is used solely to understand website performance and improve user experience.

9. Data Storage & Retention

Personal data is retained only as long as necessary for the purposes described above.

  • Educational records are kept for the duration of the student relationship.

  • Payment and invoicing records are retained in accordance with Swiss legal requirements.

  • Inquiry emails may be retained for administrative purposes.

Data is stored securely using appropriate technical and organizational measures.

10. Cookies

This website uses cookies to:

  • Ensure proper website functionality

  • Support booking systems

  • Analyze website traffic (if analytics tools are active)

You may control or disable cookies through your browser settings.

Personal data is retained only as long as necessary for the purposes described above.

  • Educational records are kept for the duration of the student relationship.

  • Payment and invoicing records are retained in accordance with Swiss legal requirements.

  • Inquiry emails may be retained for administrative purposes.

Data is stored securely using appropriate technical and organizational measures.

11. Your Rights

Under Swiss data protection law and, where applicable, GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to data processing

  • Withdraw consent at any time

  • File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or relevant EU authority

To exercise any of these rights, please contact:
hello@englishexplorers.world

12. Changes to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on this website.